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Our staff, when returning to work, must complete a mandatory health screening with daily health declarations completed to ensure they are symptom-free and fit to work.

Any staff member showing symptoms will be immediately sent home and required to self-isolate for 14 days and follow government guidelines before returning to work.

We ask that if you or any accompanying persons are showing any symptoms of Covid-19 that you postpone your visit.



All our teams will be briefed and trained in our new enhanced cleaning procedures and the responsibility they have to their colleagues and guests.

High contact points will be deep cleaned every two hours.

Signposted hand sanitizer stations will be available throughout all our businesses and we request you use them when you enter the building.  We welcome you to use them at any point during your time with us. 

The extra sanitizer is located at all entry and exit points for our teams to use when entering and leaving their place of work.


Hand washing will be for a minimum of 20 seconds every hour.


Personal protective equipment is provided for necessary tasks and in use in accordance with government guidelines.


Screens have been installed in several locations where possible for additional protection for you and our teams.


We have taken all reasonable steps to maintain a safe and social distance within the workplace and a 1m social distancing will be observed.

Floor markings will be used for queue management systems and clear signage asking people to help observe the 2m social distancing measure.

The Print House has reduced seating capacity and, in some locations, extended seating into additional areas, including outside spaces.

We will be promoting a directional flow for guests and staff, some of which may involve a ‘one-way direction, which will be clearly marked or signposted.  We ask that everyone observe these.


We are accepting card payments only to avoid the handling of cash.

Orders can be made by customers on our Yoello platform without leaving their seats. Payments can also be completed on this platform.

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